Welcome to STC 88's Privacy Policy page. This document explains in detail how STC 88 ("Platform", "we", "us") collects, processes, stores, and protects your personal data as a member of our Malaysia-based online betting platform.
STC 88 takes the handling of your personal data seriously. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), and reflects our genuine commitment to transparency and the security of every player's information.
By registering for and using the STC 88 platform, you consent to the processing of your personal data as described in this document. If you are under 18 years of age, please do not use this platform or provide us with any personal information.
📋 Note: This Privacy Policy applies to all STC 88 services, including the main website, Sports Betting platform, Live Casino, table games, lottery, and all our communication channels with you.
STC 88 only collects data that is strictly necessary to provide you with a safe and quality service. This data falls into several categories:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, profile photo | KYC verification, fraud prevention |
| Contact Data | Email address, phone number, residential address | Communication, OTP verification, support |
| Financial Data | E-wallet account holder name, partial bank account number, transaction records | Deposit/withdrawal processing, AML |
| Activity Data | Betting history, games played, bonuses redeemed | Service improvement and responsible gaming |
| Technical Data | IP address, device type, web browser, access logs | Security, fraud detection, performance |
| Cookie Data | Session cookies, preference cookies, analytics data | User experience, website performance |
⚠️ Important: STC 88 does not directly store credit or debit card numbers. All transactions are processed through PCI-DSS certified third-party payment gateways — including Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost, and ShopeePay.
STC 88 uses your personal data only for legitimate, stated purposes. Here is how your data is used:
Your data is used to create and maintain your account, process deposits and withdrawals via Malaysian e-wallets, verify your identity at login, and provide access to all STC 88 games.
STC 88 analyses activity patterns to detect suspicious behaviour, multiple account usage, hacking attempts, and anti-money laundering (AML) activities in accordance with Malaysian legal requirements.
Based on your preferences and betting history — including Malaysia Super League football, cricket, badminton, casino, and slots — STC 88 tailors game recommendations and promotions to suit you.
Activity data is used to monitor signs of problem gambling and to enforce the limits you set yourself, in line with STC 88's commitment to player wellbeing.
Your contact details are used to send important account notifications, transaction confirmations, terms updates, and responses to customer support enquiries.
STC 88 is required to retain certain records and disclose information to Malaysian authorities when mandated by law, including the MACC, BNM, and PDRM.
STC 88 does not sell, rent, or trade your personal data to any party for marketing or commercial purposes. However, in the following limited circumstances, data may be shared:
- Platform Service Providers: Technology providers, cloud hosting services, and gaming software suppliers (such as Evolution Gaming, Pragmatic Play, SA Gaming) that support the operation of the STC 88 platform. All are bound by strict confidentiality agreements.
- Payment Processors: Certified payment gateways handling transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay to ensure your money moves securely.
- Malaysian Authorities: Bank Negara Malaysia (BNM), MACC, PDRM, or any authority legally empowered to require disclosure of specific information.
- Analytics Service Providers: Analytics tools that help us understand platform usage for improvement purposes – all data is processed in anonymised form.
✅ STC 88 Guarantee: Every third party that receives your data is required to sign a Data Processing Agreement (DPA) with STC 88 and adhere to data protection standards at least equivalent to Malaysia's PDPA.
STC 88 implements multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure:
- 256-bit SSL/TLS Encryption for all data communications between your browser and STC 88's servers.
- Database encryption — sensitive data such as passwords is stored in hashed form using current cryptographic algorithms (bcrypt) and cannot be reversed to plain text.
- Two-Factor Authentication (2FA) available for all STC 88 accounts as an additional layer of security.
- 24/7 Monitoring by automated security systems that detect suspicious login attempts and anomalous activity.
- Penetration testing conducted regularly by independent cybersecurity auditors to identify and patch vulnerabilities.
- Strict access controls — only STC 88 staff with a genuine need are permitted to access player data, and every access is recorded in an audit log.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your own device and STC 88 account password secure.
Under Malaysia's Personal Data Protection Act 2010 and STC 88's privacy policy, you have the following rights regarding your personal data:
Request a copy of the personal data STC 88 holds about you.
Update or correct any inaccurate or outdated information in your STC 88 account.
Request deletion of your data when it is no longer needed (subject to legal requirements).
Object to the processing of your data for direct marketing purposes at any time.
Request your data in a machine-readable format for transfer to another platform.
Request restriction of your data processing in certain situations while a query is being resolved.
To exercise any of the above rights, contact us at privacy@stc88.app or via the STC 88 platform live chat. We will process your request within 21 working days in accordance with PDPA requirements.
The STC 88 platform uses cookies and similar tracking technologies to enhance user experience and platform security. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Login, session security, basic preferences | Session / 30 days | No (required for functionality) | |
| Website usage statistics (anonymised) | 2 years | Yes (via settings) | |
| Your language, theme, and display preferences | 1 year | Yes (via settings) | |
| Measure the effectiveness of STC 88 promotional campaigns | 90 days | Yes (via settings) |
You can manage your cookie preferences through your web browser settings or via the Privacy Settings panel in your STC 88 account. Please note that disabling essential cookies may affect core platform functionality.
STC 88 is a platform designed exclusively for individuals aged 18 years and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
Should we discover that a child's data has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. If you are a parent or guardian who believes your child has submitted information to STC 88, please contact us immediately at privacy@stc88.app.
⚠️ Parents & Guardians: If you suspect that a minor has accessed the STC 88 platform, please contact us immediately. We will investigate and take appropriate action within 24 hours.
STC 88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new technologies, Malaysian legal requirements, or other relevant reasons.
When material changes are made to how we handle your data, STC 88 will notify you via:
- In-platform notifications on STC 88 (clearly visible announcement banners).
- An email to your registered address at least 14 days before the changes take effect.
- Update the "Last Updated" date at the top of this page.
Your continued use of the STC 88 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your STC 88 account and request data deletion before they come into effect.
If you have any questions, concerns, or complaints regarding how STC 88 handles your personal data, please contact our Data Protection Officer (DPO):
STC 88 Data Protection Officer
📧 Privacy Email: privacy@stc88.app
📧 General Support: support@stc88.app
💬 Live Chat: Available 24/7 on the STC 88 platform
We are committed to responding to all privacy enquiries within 5 business days. For matters requiring further investigation, we will provide an update within 21 working days in accordance with PDPA requirements.
If you are dissatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the Ministry of Communications and Digital.
This Privacy Policy is governed by and interpreted under Malaysian law, in particular the Personal Data Protection Act 2010 (PDPA). The Bahasa Malaysia version is the officially binding version.